News

August 12, 2019

New Patch to AIRS Released!

For agencies currently running AIRS v8.9.888, v8.9.889, or v8.9.890, a new patch has been released to v8.9.891. This is the third patch for v8.9.888.

This patch is now available from the Netsmart Support Tracker. http://airs.freshdesk.com

All updates and modifications included in the first two patches (to v8.9.889 & v8.9.890) are included in this patch as well as:

Detailed information on the contents of this patch are found in the installation Instructions.

It is recommended that all agencies using AIRS apply this patch!

Installation Instructions:
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1) Log into Netsmart Technologies' Customer Support: https://airs.freshdesk.com -- A login and password will be required. If you do not know your login, please contact: AIRS Support, airssupport@defran.com.

2) From the Solutions Menu -> AIRS Knowledge Base ->AIRS Release Packages

For those agencies currently on AIRS v8.9.888, v8.9.889 or v8.9.890:
Apply the patch!
Please download AIRSv89888P3.zip, dated 08/12/2019.

Make sure to read and follow the patch application instructions which are also available for download. (AIRS89888PATCH3-Instructions.PDF).

For those agencies currently on all other versions of AIRS
First apply the full version upgrade to v8.9.888 before applying the patch!

Please download AIRSvu8_9_888.zip, dated 12/26/2019.
Make sure to read and follow the upgrade installation instructions which are also available for download. UpgInstruct89-888.pdf

If you have questions, require additional information, or need to report an issue, please contact:
Netsmart AIRS Support
Internet: http://airs.freshdesk.com
(Login & Password Required)
Need a login?
Email: airssupport@defran.com
Phone: (212) 727-8342 Option #3


May 6, 2019

HRSA Webinar on Changes for 2019 RSR

HAB’s Division of Policy and Data’s Data Management and Analysis Branch will be presenting an overview of the changes to the 2019 Ryan White HIV/AIDS Program Services Report (RWHAP) for RWHAP recipients, subrecipients and HAB staff on Wednesday, May 8 from 2 – 3 pm. Click HERE to join the webinar. No registration necessary. You may also access the webinar link via the TargeHIV website.

The changes include revisions to the current Client, Recipient and Provider data collection instruments and changes to the services reported in the Client Report. These modifications largely reflect HRSA HAB’s efforts to reduce data reporting burden on recipients and subrecipients; improve the quality of all data collected and reported; ensure HRSA HAB can measure the investment and impact of all RWHAP-related expenditures at state and local levels; and align the data collection and reporting efforts with recently released Policy Clarification Notices (PCNs).

A fact sheet that summarizes the variable changes, describes eligible services reporting, and provides a timeline for the rollout and implementation of the changes to your data collection and reporting systems is now available on TargetHIV.

Please send any questions to Anthony Jordan (ajordan1@hrsa.gov).

2019 RSR Reporting Changes Fact Sheet

 

March 27, 2019

New Upgrade for ERA Is Now Available

A new version of the External Reporting Application (ERA) for AIRS is now available from the Netsmart Support Site (login required).

This new upgrade (version 1.0.8.5) contains new reports and minor changes:

Reports
Counseling and Testing Details Report
There have been minor changes to multiple reports that are mostly cosmetic in nature.
Changes
Reports that filter on program now have an option to only show active programs via a check box at the top of the filter screen.
Reports will no longer display the agency name as a combination of both agency name fields in the agency information screen.
As always, if your agency already have ERA installed, you should download only the ERA Upgrade File, but if your agency have yet to install ERA, make sure you download only the ERA Install File.

To upgrade or install a new version of ERA:
Download the zipped file from the Netsmart Support Site.
Unzip the file to a local drive.
Copy the viewer and viewer.exe folders.
Paste those two files into the AIRS main directory.
Login to ERA using your AIRS credentials.

If you have any questions about any aspect of the ERA, please call William McCart at 518-473-8393 or email him at ERA@health.ny.gov.

 

February 4, 2019

HRSA Webinar on How to Complete the RSR Provider Report

Register today for HRSA's upcoming webcast, "Completing the RSR Provider Report" on Wednesday, February 6, 2019 - 2:00pm to 3:00pm EST. Click HERE to register.

This webinar will feature step-by-step instructions on how to complete the 2018 RSR Provider Report, including uploading client-level data, modifying service delivery sites, and addressing alerts and warnings in the RSR web system.

 

January 17, 2019

Patch to v8.9.889 Has Been Released for Agencies Currently Running AIRS v8.9.888

Updates and corrections were needed for the AIRS V8.9.888 Upgrade released December 26, 2018.
To address these items, Netsmart Technologies has created an AIRS Patch for v8.9.888 which will update AIRS to v8.9.889.

This patch is now available from the Netsmart Support Site.

Detailed information on the contents of this patch are found in the AIRS Patch Instructions 8.9.889.

The AIDS Institute suggests all agencies run this optional patch for the additions of Missing ‘Sex at Birth’ and ‘Sexual Orientation' to the Data Cleanup Report.

Other Considerations:

Installation Instructions:
--------------------------
1) Log into Netsmart Technologies' Customer Support Site.

If you do not know your login, please contact: AIRS Support at airssupport@defran.com.

2) From the Solutions Menu -> AIRS Knowledge Base ->AIRS Release Packages

For those agencies currently on AIRS v8.9.888:
Apply the patch!
Please download AIRSv89888P1.zip, dated 01/16/2019.
Make sure to read and follow the patch application instructions which are also available for download. (AIRS89888PATCH1-Instructions.PDF).

For those agencies currently on all other versions of AIRS:
First apply the full version upgrade to v8.9.888 before applying the patch!

Please download AIRSvu8_9_888.zip, dated 12/26/2019.
Make sure to read and follow the upgrade installation instructions which are also available for download.

If you have questions, require additional information, or need to report an issue, please contact:
Netsmart AIRS Support