Patch for v9.0.70 has been released…
This patch is mandatory for ALL agencies using AIRS! Software will not function correctly unless the patch has been applied.
Items fixed and added in this patch:
An error with the “Close Inactive Clients in Agency’ utility has been addressed.
An error when running “RSR Completeness Reports” has been addressed.
Service Category (00005) Supportive Services
The encounter (226) Short Term Rental and Utilities Assistance has been added to this service category with the following services:
(374) Housing Placement
(1000) Home Inspection
(1027) Lease Negotiations
The encounter (300) Housing Retention Services has been removed from this service category.
Updates have been made to the SEP Unit Referral Report to ensure that SDOH referrals and other recently added referrals are properly being captured.
The field ‘Use4Group’ has been updated to ‘F’ for Service Category (00053) Linkage, Retention, & Adherence Services.
The field “Use4Serv” has been updated to ‘T’ for Service Category (00067) Social Determinants of Health – Groups.
The quantity field for HR Materials Provided has been updated to allow 5 digits.
This patch is now available from the Netsmart Support Tracker. http://airs.freshdesk.com.
Installation Instructions:
1) Log into Netsmart Technologies' Customer Support: https://airs.freshdesk.com -- A login and password will be required. If you do not know your login, please contact: AIRS Support, supportairs@ntst.com.
2) From the Solutions Menu -> AIRS Knowledge Base ->AIRS Release Packages
For those agencies currently on AIRS v9.0.70:
Apply the patch!
Please download AIRSmr09_00_070_3.zip, dated September 4, 2024.
Make sure to read and follow the patch application instructions which are also available for download. (AIRS9070PATCH-Instructions.PDF).
For those agencies currently on all other versions of AIRS:
You must first apply the full version upgrade to v9.0.70 before applying this additional patch!
Download AIRSvu9_0_70.zip, dated 07/16/2024
Make sure to read and follow the upgrade installation instructions which are also available for download. (UpgInstruct9070.pdf)
If you have questions, require additional information, or need to report an issue, please contact:
Netsmart AIRS Support
(Login & Password Required)
Need a login? Email: supportairs@ntst.com
Phone: (212) 727-8342 Option #3
Mandatory upgrade (v9.0.70) is now available for download…
AIRS Upgrade to Version v9.0.70 is now available for download from the Netsmart Customer Support website: https://airs.freshdesk.com. (Login is required)
ALL agencies are REQUIRED to install v9.0.70!
Included in this upgrade are improvements, fixes, and changes including the following items:
AGENCY INTAKE
Updates have been made to Race and Ethnicity questions:
Ethnicity has been moved to the top of the screen. When Hispanic Ethnicity is selected, the required Hispanic subcategories will allow for two selections.
When Hispanic ethnicity is selected, Unknown/Unreported will be enabled for Race.
Note: When Unknown/Unreported is selected no other Race options will be available for selection.
FINANCIAL INFORMATON
The 2024 Poverty table has been added. For agencies with Ryan White contracts, you are now able to run all RSR completeness reports.
HCV RAPID TESTING
The checkbox Only a Diagnostic Test Provided has been added. Once checked, entering Rapid Test information will not be allowed. Diagnostic test information will become enabled.
The following questions have been removed from Risk Assessment:
HIV + (as of Test/Effective Date)
Birth Cohort (Born between 1945 and 1965)
Received a blood product or transplant? And, if yes, prior to 1992?
Been diagnosed with Hemophilia/coagulation disorder?
Has chronic hemodialysis?
Been exposed to blood or fluids while at work?
Installation Instructions:
Log into Netsmart Technologies' Customer Support: https://airs.freshdesk.com -- A login and password is required. If you do not know your login, please contact: AIRS Support, supportairs@ntst.com
From the Solutions Menu -> AIRS Knowledge Base ->AIRS Release Packages
Locate/download the following files:
AIRSvu9_0_70.zip (This is the version upgrade file.)
AIRS v9.0.70 Upgrade Instructions (UpgInstruct9070.pdf) This document will detail the steps necessary to upgrade to version v9.0.70.)
Release Notes to AIRS vv9.0.70 upgrade package (Release Notes_v9070.pdf)Contains v9.0.70 Release Notes complete with detailed descriptions of additions, changes, and corrections
We ask that you send the upgrade confirmation to Netsmart Technologies to let us know that you have successfully upgraded your system. Confirmations printed to PDF can be sent in as support tickets to http://airs.freshdesk.com. We keep a log and forward this to the AIDS Institute so everyone knows where each agency is in terms of the version.
If you have questions, require additional information, or need to report an issue, please contact us at:
Netsmart Technologies AIRS Support
Email: supportairs@ntst.com
Phone: (212) 727-8342 Option #1